How our 7-day money-back guarantee works.
Last updated: October 2026
If you are not happy with the service, contact us within 7 days of your purchase and we will refund your subscription.
Message us on WhatsApp or email our support team with your order details and the reason for your request. Refunds are processed to your original payment method.
We offer a free trial so you can check the picture quality, channels and compatibility with your devices before you buy.
After the 7-day period, purchases are final and cannot be refunded, because each activation uses credits registered to your account and device.
On subscriptions of 3 months or more you can switch to a different plan. Contact us and we will help you move across.
Most issues can be fixed in minutes. Before requesting a refund, message our support team and let us help you get it working.
